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This Refund Policy explains how refund requests are handled for DPS Pro | Daily Price Sheet Pro, operated by The Melton Company.
Contact: meltonmarketingagency@gmail.com
DPS Pro uses Paddle as merchant of record for subscription payments. Refunds may be processed by Paddle and may also be subject to Paddle's buyer terms, refund policy, payment rules, and applicable consumer protection laws.
DPS Pro may offer a 7-day free trial.
If you do not want to continue with a paid subscription, you must cancel before the trial ends. If you do not cancel before the end of the trial, your selected subscription may automatically convert to a paid recurring subscription.
You may request a refund within 14 days of your initial paid subscription charge.
Refund requests submitted after 14 days may be denied unless required by applicable law or approved at our discretion.
Recurring subscription payments are generally non-refundable after the 14-day refund window.
If you cancel your subscription, you will continue to have access until the end of your current billing period unless otherwise stated. Canceling a subscription does not automatically provide a refund for the current billing period.
Yearly subscriptions may be eligible for a refund if requested within 14 days of the initial yearly subscription payment.
After 14 days, yearly subscription payments are generally non-refundable unless required by applicable law or approved at our discretion.
Add-on user seats, upgrades, and plan changes may be billed according to the pricing shown at the time of purchase. Refunds for add-ons or upgrades are generally considered under the same 14-day refund window unless otherwise required by law.
Because Paddle is the merchant of record for DPS Pro payments, refund requests may be submitted through Paddle's buyer support at paddle.net.
You may also contact DPS Pro support at meltonmarketingagency@gmail.com.
Please include the email address used for purchase, your company name, the date of purchase, and the reason for your refund request.
If a refund is approved, it will generally be processed back to the original payment method where possible. Processing times may vary depending on Paddle, payment method, bank, card provider, and applicable payment rules.
We may deny refund requests where there is evidence of fraud, refund abuse, misuse of the platform, violation of our Terms of Service, or repeated signup/cancellation activity.
This Refund Policy does not limit any rights you may have under applicable consumer protection laws.
For refund questions, contact:
The Melton Company
meltonmarketingagency@gmail.com