Last Updated: [Insert Date]
This Privacy Policy explains how The Melton Company collects, uses, stores, and protects information when you use DPS Pro | Daily Price Sheet Pro and related websites, applications, dashboards, features, and services.
For purposes of this Privacy Policy, “DPS Pro,” “we,” “our,” and “us” refer to The Melton Company.
Contact: meltonmarketingagency@gmail.com
DPS Pro is a software platform for the fresh produce industry that helps companies create, edit, save, and send daily price sheets, manage customer portfolios, upload commodity information, and access additional produce-related tools depending on their subscription plan.
By using DPS Pro, you agree to the collection and use of information as described in this Privacy Policy.
We may collect the following categories of information:
Account Information. This may include your name, email address, company name, username, password, account role, and login details.
Company Information. This may include company name, company logo, company type, website, public business details, business email, business phone number if provided, location information if provided, and other information added to your company profile.
Customer Portfolio Information. If you use DPS Pro to manage customer lists, we may store customer names, company names, email addresses, phone numbers, tags, notes, customer groups, and related portfolio details that you choose to upload or enter.
Daily Price Sheet Information. We may store daily price sheets, commodity names, pack sizes, quantities, prices, availability dates, locations, notes, visibility settings, saved drafts, sent history, and related records.
Commodity Catalog Information. We may store commodity descriptions, pack photos, labels, product images, seasonality information, availability, grades, varieties, pack sizes, and catalog details that you upload or create.
Billing and Subscription Information. Payments, subscriptions, invoices, billing details, tax calculations, and payment processing are handled by Paddle, our merchant of record and payment provider. DPS Pro may receive limited billing information from Paddle, such as subscription status, plan type, renewal status, payment success or failure, invoice status, and customer billing identifiers. We do not store full credit card numbers.
Usage and Technical Information. We may collect information about how you use DPS Pro, including login activity, pages viewed, actions taken, features used, device type, browser type, IP address, operating system, timestamps, and general diagnostic information.
Communications. If you contact us for support or send us questions, we may collect your message, email address, and related communication history.
We use information to:
Where applicable law requires a legal basis for processing personal information, we rely on one or more of the following:
DPS Pro uses Paddle to process subscription payments. Paddle acts as merchant of record for payments made through the platform. This means Paddle may handle payment processing, tax calculation, invoicing, chargebacks, billing support, and related compliance obligations.
When you subscribe to DPS Pro, your payment and billing information may be collected and processed directly by Paddle under Paddle's own legal terms and privacy practices. DPS Pro does not store full credit card numbers.
DPS Pro may allow users to send daily price sheets to customer portfolios. Users are responsible for ensuring that they have permission or a lawful business reason to email contacts they upload or use through DPS Pro.
If a user connects an email account or sending service in the future, DPS Pro may use that connection only to support requested platform features, such as sending daily price sheets, recording send history, and improving workflow continuity.
We may share information with trusted service providers that help us operate DPS Pro, such as hosting providers, database providers, authentication providers, email delivery providers, analytics tools, customer support tools, and payment providers such as Paddle.
We do not sell your personal information.
We may also disclose information if required to comply with law, enforce our terms, protect our rights, prevent fraud or abuse, or respond to lawful requests.
We retain information for as long as needed to provide DPS Pro, maintain account history, support subscription access, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.
Daily price sheets and related records may be retained so users can reference past pricing, customer communications, and saved history.
If an account is closed, we may delete or anonymize information unless we are required or permitted to retain it for legal, tax, security, fraud prevention, dispute resolution, or legitimate business reasons.
We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or alteration.
No online platform can guarantee complete security. Users are responsible for maintaining the confidentiality of their login credentials and limiting access to authorized team members.
Depending on your location, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information. You may also have the right to object to certain processing or request a copy of your information.
To make a privacy request, contact us at meltonmarketingagency@gmail.com. We may need to verify your identity before responding to certain requests.
DPS Pro is intended for business users and is not intended for children. We do not knowingly collect personal information from children under 13.
DPS Pro may be used by companies in different countries. By using the platform, you understand that information may be processed and stored in the United States or other locations where our service providers operate.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date. Continued use of DPS Pro after updates means you accept the revised policy.
For privacy questions, contact:
The Melton Company
meltonmarketingagency@gmail.com